Tuesday, December 25, 2012

Digital Divide: where we live makes a difference


I was not surprised by the results of the study by Gretchen Livingston (2011) regarding home Internet use by Latinos.  It makes perfect sense that income, education, language, nativity and age all contribute to the finding that this group lags behind whites and blacks in terms of technology.

The sampling was relatively small. According to the introduction, 1,375 Hispanic adults were contacted and the only mention I could find about where people lived was the last paragraph on page 12, which states “the prevalence of home internet connections among Latinos does not differ significantly by place of residence. Some 65 percent of suburbanites have a home internet connection, compared to 55 percent of city dwellers and 54 percent of rural residents” (Livingston, 2011).

What I don’t see factored into the findings is availability and cost of various delivery systems. If they were, and the sampling included more rural areas, I think the statistical gaps would be larger. I live in an area where broadband Internet access through the phone company is not an option, and neither Comcast nor Cox Communications services the area so their Internet plans are off the table. This leaves contracting with a satellite or power company if broadband Internet service is what is required, which is more expensive.

In the note at the bottom of page 5 of the report (Livingston, 2011), 35 percent of Hispanic adults do not have a landline telephone, which would at least provide access through a relatively inexpensive dial-up service like EarthLink. But just as cell phones are not equivalent to broadband Internet access via a computer, especially for tasks like filling out a job application for example, dial-up has its limitations. Surfing the web is very slow and often, due to the time it takes to load a page, the connection will time out and you have to start over.

It is encouraging to me that back in 2000, John N. Berry III, Editor-in-Chief of Library Journal, wrote an editorial titled “Bridging All Digital Divides”.  He states, “Every digital divide urgently needs to be bridged, filled in, or closed in whatever way possible”. He concludes with “The mandate for librarians is to find ways to eliminate digital divides in all their manifestations. Ours is among the few professions that have this primary mission. It is both the challenge of our time and the guarantee of our future” (p. 6).

Two years later, John W. Berry (2002) wrote his final message as President of the American Library Association. Titled “Equity of Access: Our Continuing Challenge”, he discussed the work of the task force he set up to “reconceptualize the role of libraries from that of passive safety net to the more proactive notion of providing a springboard that positions libraries to educate the unserved and underserved in the literacy skills that must characterize informed 21st-century citizens” (p. 7).

By focusing on this issue, individuals in leadership positions have helped transform libraries and I am grateful for the progress that has been made trying to level the playing field.

But that field is always in flux and there is still a lot of work to do. I heard a story on NPR recently about changes to the GED that will require a response on the part of libraries as they continue to fulfill that proactive role mentioned by Mr. Berry. According to the report, by 2014, taking the test will become more expensive and it will only be offered on line (Orson, 2012).

Connecticut State Representative Toni Walker, who is also assistant principal of the New Haven Adult and Continuing Education Center, was interviewed for the story. Her assessment was that low-income individuals won’t be able to afford to take the test and, since less than 20 percent of her clientele has a computer at home, they may not be able to figure out how to complete it on their own (Orson, 2012).

The Pima County Public Library system provides GED tutoring at many branches. I have no doubt that they will come up with new ways to overcome this latest hurdle but they will need to hurry: 2014 will be here before we know it.  And I sincerely hope that particular attention is paid to the needs of Latinos so that they don’t fall even further behind.

References
Berry, J.N. (2000, May 15). Bridge all the digital divides. Library Journal, 125(9), 6.

Berry, J.W.  (2002, June/July). Equity of access: Our continuing challenge. American Libraries, 33(6), 7.

Livingston, G. (2011, February 9). Latinos and digital technology, 2010. Pew Hispanic Center. Washington, D.C.

Orson, D. (2012, November 28). Educators worry revamped GED will be too pricey. WNPR. Retrieved from http://www.npr.org/2012/11/28/165916695/educators-worry-revamped-ged-will-be-too-pricey

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